ADORNMENT
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Payment Methods

You can choose to pay via PayPal, credit/debit card, invoice or Swish. We accept VISA, Mastercard and American Express cards.

 

Shipping & Returns

I. VINTAGE

WHERE DO YOU SHIP?

We offer worldwide shipping!
 

HOW DO YOU SHIP? 

We ship with POST NORD. The shipping cost depends on the shipping destination and the size of package. You will see the final shipping cost of your order at the checkout. If a package is not collected the first time we send it, a fee of 30€ will be added to your order. If you are in Stockholm, you are more than welcome to drop by the shop and pick-up your order to get your item as fast as possible. 
 

CAN I EXCHANGE OR RETURN A VINTAGE GARMENT?

We want you to be 100% satisfied with your purchase from Adornment. Therefore you always have two weeks to exchange or return your item from the day you collect the package from your local post office. The return costs are paid by the customer. Please send back the item in the same condition as you received it in with all labels attached. An item that is returned without our label, feels used or is returned too late will not be refunded.

When exchanging your item for another, no shipping cost will be added to your order of the new purchase.
 

II. CoUTURE
 

CAN I EXCHANGE OR RETURN A PRE-ORDER COUTURE GARMENT MADE ON REQUEST?

When we create garments on request, we create them together with the customer. Therefore each sold item is final and the garment is not exchangeable or refundable. In the unlikely event that the garment would break under natural circumstances, Adornment takes on full responsibility to repair the item if the default depends on our production of the garment. 
 

For exchanges and returns:
Adornment Studios
Styrmansgatan 31
114 54 Stockholm
Sweden

customercare@adornment.se

  

How to Order


HOW LONG BEFORE DO I NEED TO Place an ORDER of a couture GARMENT?

To be able to deliver the best possible result and for the garment to be ready for the time you need it, we need to have your order at least 4 weeks prior to the event. For Bridal wear we need the order at least 12-16 weeks before the event. For couture orders please click here.

 

How to Care for Adornments


I. VINTAGE

If you have questions regarding vintage items bought from Adornment or someplace else, please give us a call or send us an email and we will be happy to help you!


II. COUTURE / BRIDAL COUTURE

We will make sure to give you the information you need regarding the wash and care of your Couture/Bridal garment. If you are unsure or can't remember the advice, please contact customercare@adorment.se with your name and style of garment and we will make sure to get back to you as soon as possible. 

Materials & Textures

Read about differents materials and textures here.
 

Complaint

WHAT IF I FIND A DEFECT ON A vintage ITEM?

Please have in mind that the garments have had a previous life and are not always completely flawless. We always demonstrate possible defects in the product description. Our team strive to select the best vintage products that can be found. However we are more tolerant to defects on jeans and leather as we consider it to bring more character to the garment. We use our experience and knowledge in textiles when trying to identify uncertain materials, and always want to give you the best of advice on how to wash and care for the product.

  

Contact

Please do not hesitate to send us an email to customercare@adornment.se if you have any further questions. We will answer you within three business days.

Call us Monday - Friday: 10.00 - 18.00 CET
+46 (0) 8 121 46 835

To visit our studio at Styrmansgatan 31, please book an appointment via email. You may also use the contact form for couture requests that you find in the top menu in the “Appointment” section.

For press inquiries, please email press@adornment.se